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An all-in-one hotel platform for the front desk, reservations, billing, and guest stays across 5,000+ properties.

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Nepal HMS ▾
Support
EV Elena Vasquez ▾

Billing

OverviewFoliosAdjustments
Total billed$48,200.00
Aging balance as of 11/06/2026$36,400.00
GuestLast chargeDue
MC
Maya Chen
Folio posted
$640.00
Suite 412 · 2 nights
3 days ago
Nov 3, 2026
JO
James Okonkwo
Paid
$280.00
Deluxe 218
Due tomorrow
Nov 7, 2026
PS
Priya Shah
1 charge open
$190.00
King 105
In 5 days
Nov 11, 2026
Nepal HMS ▾
Friday, Nov 6
EV Elena Vasquez ▾

Arrivals

18 arrivals · 142 rooms occupied · 91% occupancy

3:10 pmMaya Chen · 2 guestsSuite 412Due now
3:40 pmJames Okonkwo · 1 guestDeluxe 218Checked in
4:15 pmPriya Shah · 2 guestsKing 105Due
5:00 pmLuis Romero · 3 guestsFamily 330Late
6:20 pmHana Ito · 1 guestQueen 516Due
7:05 pmOwen Blake · 2 guestsDeluxe 221Checked in
Nepal HMS ▾
Support
EV Elena Vasquez ▾

Messages

Maya Chen
Suite 412 · Late checkout?
Housekeeping
Floor 2 turndown is done
James Okonkwo
Airport car at 8:00
Front desk
VIP amenity for room 516
Can we keep the suite until 1 pm tomorrow?
Yes. Late checkout is confirmed for Suite 412, no extra charge.
Guest · SMS and app
Nepal HMS ▾
EV Elena Vasquez ▾

Reservations

Week of Nov 2 · 64 bookings · 12 still open

GuestStayRoomStatus
Maya ChenNov 6 – Nov 8Suite 412Confirmed
James OkonkwoNov 6 – Nov 7Deluxe 218In house
Priya ShahNov 6 – Nov 9King 105Deposit due
Hana ItoNov 6 – Nov 10Queen 516Confirmed
Owen BlakeNov 7 – Nov 9Deluxe 221Confirmed
Amelia CostaNov 8 – Nov 12Suite 408Waitlist
Registration card · Suite 412
EV Elena Vasquez ▾

Check-in

GuestMaya Chen
RoomSuite 412
ArriveNov 6, 2026 · 3:10 pm
DepartNov 8, 2026 · 11:00 am
Rate$320 / night · room only
GuaranteeVisa ···· 4412
Mobile+1 646 555 0148
Emailmaya.chen@email.com

Signature captured on the tablet at the desk. Incidentals authorized.

Pay period · Oct 20 – Nov 2
EV Elena Vasquez ▾

Payroll

Gross pay$86,420

42 staff · front desk, housekeeping, kitchen

Hours1,684

126 overtime hours

StaffRoleHoursNet
Elena VasquezFront office manager80.0$2,640
Andre WilliamsNight auditor76.5$1,820
Sofia AlvarezHousekeeping lead84.0$1,690
Noah PatelBell desk72.0$1,240
Nepal HMS ▾
Tonight
EV Elena Vasquez ▾

Assistant

Which rooms are vacant tonight, and who has not checked in?
12 rooms are vacant. Suites 408 and 414 are clean and unsold. Four arrivals are still due: Maya Chen in 412, Priya Shah in 105, Luis Romero in 330, and Hana Ito in 516.
Uses tonight’s front desk data
Tonight

91% occupied

12 vacant rooms

4 arrivals still due

$6,480 open folios

Watch video tour 10 min

Join 5,000+ owners, operators, and teams already on Nepal HMS

Get to know
Nepal HMS

Replace the patchwork of tools at the desk with Nepal HMS, the hotel platform built to make operators and guests happier.

Platform overview

See who is due, who is late, and which rooms are ready without calling around the hotel.

Every booking, room, and open request lives in one list. No juggling inboxes from the first click.

Folios, payments, and balances stay attached to the stay, so the desk can close the night in one place.

Guest texts, desk notes, and housekeeping updates sit on the same thread as the reservation.

Hours for the front desk, housekeeping, and kitchen roll into one period, ready to run.

Ask which rooms are vacant, who has not checked in, and what is still open on the folios.

Nepal HMS ▾
Friday, Nov 6
EV Elena Vasquez ▾

Arrivals

18 arrivals · 142 rooms occupied · 91% occupancy

3:10 pmMaya Chen · 2 guestsSuite 412Due now
3:40 pmJames Okonkwo · 1 guestDeluxe 218Checked in
4:15 pmPriya Shah · 2 guestsKing 105Due
5:00 pmLuis Romero · 3 guestsFamily 330Late
6:20 pmHana Ito · 1 guestQueen 516Due
7:05 pmOwen Blake · 2 guestsDeluxe 221Checked in
Nepal HMS ▾
EV Elena Vasquez ▾

Reservations

Week of Nov 2 · 64 bookings · 12 still open

GuestStayRoomStatus
Maya ChenNov 6 – Nov 8Suite 412Confirmed
James OkonkwoNov 6 – Nov 7Deluxe 218In house
Priya ShahNov 6 – Nov 9King 105Deposit due
Hana ItoNov 6 – Nov 10Queen 516Confirmed
Owen BlakeNov 7 – Nov 9Deluxe 221Confirmed
Amelia CostaNov 8 – Nov 12Suite 408Waitlist
Nepal HMS ▾
Support
EV Elena Vasquez ▾

Billing

OverviewFoliosAdjustments
Total billed$48,200.00
Aging balance as of 11/06/2026$36,400.00
GuestLast chargeDue
MC
Maya Chen
Folio posted
$640.00
Suite 412 · 2 nights
3 days ago
Nov 3, 2026
JO
James Okonkwo
Paid
$280.00
Deluxe 218
Due tomorrow
Nov 7, 2026
PS
Priya Shah
1 charge open
$190.00
King 105
In 5 days
Nov 11, 2026
Nepal HMS ▾
Support
EV Elena Vasquez ▾

Messages

Maya Chen
Suite 412 · Late checkout?
Housekeeping
Floor 2 turndown is done
James Okonkwo
Airport car at 8:00
Front desk
VIP amenity for room 516
Can we keep the suite until 1 pm tomorrow?
Yes. Late checkout is confirmed for Suite 412, no extra charge.
Guest · SMS and app
Pay period · Oct 20 – Nov 2
EV Elena Vasquez ▾

Payroll

Gross pay$86,420

42 staff · front desk, housekeeping, kitchen

Hours1,684

126 overtime hours

StaffRoleHoursNet
Elena VasquezFront office manager80.0$2,640
Andre WilliamsNight auditor76.5$1,820
Sofia AlvarezHousekeeping lead84.0$1,690
Noah PatelBell desk72.0$1,240
Nepal HMS ▾
Tonight
EV Elena Vasquez ▾

Assistant

Which rooms are vacant tonight, and who has not checked in?
12 rooms are vacant. Suites 408 and 414 are clean and unsold. Four arrivals are still due: Maya Chen in 412, Priya Shah in 105, Luis Romero in 330, and Hana Ito in 516.
Uses tonight’s front desk data
Tonight

91% occupied

12 vacant rooms

4 arrivals still due

$6,480 open folios

James Okonkwo, owner at The Pier Resort

Hear what
customers are
saying

“We haven’t lost a single regular since starting with Nepal HMS. They’re the secret to our repeat stays.”

James Okonkwo

Owner at The Pier Resort

Read customer story

Marketing

Make your marketing as
good as the big brands

Easy marketing automations right on your website. Capture more inquiries, fill more rooms.

Don’t let another inquiry slip through the cracks

Capture interested guests, track every message, and follow up from one list — at one property or across 100.

The desk can see who asked, who was answered, and who still needs a call, before a quiet lead turns into an empty room.

“I no longer worry about inquiries going quiet. We get back to them the same day.”

James Okonkwo Owner at The Pier Resort
GuestStageEmail
Maya ChenNewmaya.chen@mail.com
James OkonkwoContactedjames.o@mail.com
Priya ShahVisit bookedpriya.shah@mail.com
Hana ItoContactedhana.ito@mail.com
Owen BlakeBookedowen.blake@mail.com
Amelia CostaContactedamelia.c@mail.com
Elena VasquezNewelena.v@mail.com
Noah PatelBookednoah.patel@mail.com

Predictive occupancy

Forecast open rooms and fill them from the guests already asking. Open nights and likely guests stay in one place.

Elena Vasquez 3 nightsFirst stay
Adrian Patel 4 nights Returning
Noah Patel 2 nightsReturning

2 rooms opening

Upcoming stayFrom Jul 3, 2027
Upcoming stayFrom Aug 4, 2027

Hotel websites built for direct bookings

Nepal HMS builds your site to bring guests in directly. It shows up on Google and keeps the booking on your own page.

The Pier
Rooms are open Welcome to
The Pier
A house on the water, with the desk already waiting.

Less paper, less work

Say goodbye to the clipboard — and the back-and-forth — with registration cards that fill themselves in. A guest finishes the card on their phone before they reach the desk.

The desk is not chasing paperwork at check-in. Housekeeping sees the same card, so the room is ready without a second form.

“Our guests were relieved when check-in was no longer a clipboard.”

Hana Ito Front office at Harbor & Co

Booking request

Editing

Length of stay

Guest signature

Finances

Your hotel’s entire
financial picture

Say goodbye to a scattered stack of tools and consolidate your finances in one place.

Payment collection on autopilot

Set deposits and balances to collect themselves, so you can stop chasing late folios and focus on the stay.

“We cut late balances by 93%.”

James Okonkwo Owner at The Pier Resort
Maya Chen $1,240 Enable autopay
Overdue
Elena Vasquez $480 Enable autopay
Due soon
Owen Blake $2,160 Enable autopay
Paid
Priya Shah $860 Autopay · Every week
Hana Ito $640 Enable autopay
Paid
Amelia Costa $320 Enable autopay
Due soon

“I cut 4 systems down into just 1”

Hana Ito brought the folio, payroll, and expenses into one place — and closed the night without the extra tools.

Read the story

Make group billing a breeze

Bill companies and travel accounts without a second spreadsheet, and keep the balance on the stay.

New company account Add account

Automatic expense tracking

Pre-build budgets for the desk, housekeeping, and kitchen, and skip the manual expense report.

Harbor Coffee Meals
$32.30 Front desk
Linen House Housekeeping
$170.13 Rooms
Market Run Kitchen
$693.50 Culinary
City Power Utilities
$248.00 Building
Pier Florist Lobby
$54.20 Front desk

Fast, accurate payroll

Pay the front desk, housekeeping, and kitchen from one period, with hours already on the stay.

EmployeeNetStatusRole
Maya Chen$1,840PaidFront desk
Owen Blake$1,620PaidHousekeeping
Hana Ito$2,110ProcessingKitchen
Noah Patel$1,540ProcessingFront desk

Operations

Run your hotel
with ease

The entire toolkit, purpose built to make your desk and your guests happier.

Strengthen relationships with your regulars — and turn them into the guests who come back

Keep the desk, the guest, and housekeeping on the same update.

“I have guests that book again because of our daily notes.”

Hana Ito Front office at Harbor & Co
Don’t forget that we have a late arrival tomorrow. Make sure room 214 is ready.
Thanks for the reminder! What time is check-in tomorrow?
Check-in will be at 3:00 PM. We’ll hold the room in case the flight runs late.
Thank you! Can’t wait to see the room.

Check-out

Simple check-in and check-out for every stay.

Check out
Elena Vasquez

Rooms

See arrivals, stayovers, and departures in one list, from the first room to the last.

1Arrivals 2Stayovers 3Departures 4Vacant rooms

Dining

Breakfast, lunch, and dinner on one board, with the kitchen already in the loop.

Breakfast8:00 AM

Eggs Fruit Toast

Lunch12:00 PM

Salad Soup

Dinner7:00 PM

Catch Grill

Reporting

Report on anything in Nepal HMS, from arrivals and folios to the night audit.

Introducing Nepal HMS

Meet Nepal HMS, the first AI employee built for hotels.

Nepal HMS answers inquiry calls, supports your staff, and handles the daily admin work — giving your front desk the capacity of another full-time hire, at a fraction of the cost.

Never miss a lead

Nepal HMS answers 24/7, qualifies guests, and logs every inquiry in your reservations.

0:00 / 02:45

At 8:47 AM, Elena called inquiring about room availability for a long weekend in November. She explained that she and her family are exploring a stay, and wanted to understand whether we still had openings in that date range before going further. During the conversation, Elena shared that they would arrive Friday evening and needed a room that could sleep four, close to the elevator.

Nepal HMS
Answering call…
Capturing guest details…
Qualifying the stay…
Booking the room…
Sent confirmation email

Instant answers for staff and guests

Nepal HMS is trained on your handbook, SOPs, and house rules — so every question gets a fast, accurate answer.

Nepal HMS We’re coordinating a late checkout for room 214 and a 4pm arrival. What do we need to follow for the room turn?

When you confirm the late checkout, hold the room until 1pm, then default the turn to housekeeping. If the next arrival is at 4pm and the room isn’t ready, keep the guest in the lobby and log the delay in Nepal HMS so the afternoon arrivals stay accurate.

Do more with the team you have

Ask Nepal HMS to draft messages, issue refunds, reconcile folios, and build reports — right inside Nepal HMS.

Generating inquiry reportView
  • Inquiry received 50 inquiries (70.4%)
  • Dates held 20 inquiries (28.2%)
  • Stay booked 4 inquiries (5.6%)
  • Checked in 4 inquiries (5.6%)
New inquiries over timeView
20202025

Built for hotels of all sizes

Nepal HMS simplifies hotels of all sizes, from boutique inns to resorts, city hotels, and multi-property groups.

Platform overview

New software shouldn’t take a year to implement

Here’s what you can get done with Nepal HMS in just 30 days

Today

Get started

  • Upload your rooms in five minutes
  • Connect your bank account in three minutes
  • Connect your hotel’s phone in one minute
Day 5

Get comfortable

  • New inquiries get responses in seconds
  • Set up billing plans
  • Configure registration paperwork expiration dates
Day 30

Ask why you didn’t switch years ago

  • Only one app the desk, housekeeping, and guests use
  • 100% digital paperwork
  • Forecast upcoming openings in rooms
Day one. Already running.

Get access to the Nepal HMS Savings Club

Nepal HMS customers get 10–40% off the supplies they already buy with the exclusive Savings Club.

See how it works
Bed Linens $18.99
Save 23%
Bath Towels $29.25
Save 38%
Amenities $23.30
Save 15%
A hotel concierge with a luggage cart beside a guest

Award-winning customer support from people who care

Rated best support in the hotel management industry for a reason

Learn more
  • Free data migration
  • Public and collaborative roadmap
  • Help Center with 300+ resources
  • Friendly, human support
  • Disponible en español

Built to make sense the first time you use it.

See Nepal HMS in action

try it

Occupancy forecast

Open rooms2
Occupancy83%